Have you visited our FAQ section? We might have answered your question already.
You can email us using the form below or if you would prefer to call us, please use one of the toll-free numbers listed below. We look forward to hearing from you!
Email Us
We reply to over 90% of your email enquiries within 1 hour.
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Please let us know how we can help you*How can we help you?
Call Us - 24 Hours A Day
Customer Service Hotline (English only)
Our customer service agents are standing by to help answer your enquiries. If your call is regarding an order you have placed with us, then please have your order number ready.:
Remember to dial your international dial-out code first followed by our country code (852).
Customer service number: (852) 2591 0300
Faxes
To send us a fax, please use the number below. Don't forget to dial your international dial-out code first, followed by our country code (852).
Fax number: (852) 2811 5138
Write To Us
StrawberryNet is located in Hong Kong, one of the world's most dynamic cities. From our secure, climate controlled, distribution centre we can reach virtually all major destinations the next day.
If you'd like to write to us, you can reach us at:
Strawberry Fields,
No. 4 A Kung Ngam Village Road,
Shau Kei Wan,
Hong Kong
